Control Room Management

CRM Menu

Home Page Photo Welcome. This site is administered by the Pipeline and Hazardous Materials Safety Administration (PHMSA), and provides information concerning regulations for Control Room Management (CRM) for gas and hazardous liquid pipelines regulated under 49 CFR Parts 192 and 195, respectively.

PHMSA has amended the pipeline safety regulations to prescribe safety requirements for controllers, control rooms, and SCADA systems used to remotely monitor and control pipeline operations. The regulations address human factors engineering and management solutions for the purpose of enhancing the performance reliability of operator personnel that control pipeline operations. This rule will generate significant public benefits by reducing the number and consequences of shortfalls in control room management practices and operator errors when remotely monitoring and controlling pipelines and responding to abnormal and emergency conditions. This site provides information about PHMSA’s implementation of Control Room Management oversight, and links to other educational information on human factors and human operational performance. For more information on the history of this important rulemaking, visit PHMSA docket number PHMSA–2007–27954 at or visit Key Documents on this website.